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Help center

Answers about finding a doctor, booking and joining visits, your account and payments.

  • Finding a doctor

    Search by name, or pick a specialty from the home page or the doctor list. Each profile shows experience, languages and the next free time.

    Learn more: Finding a doctor
  • Booking a visit

    Open a doctor's profile, choose a day and a time, then confirm. In English, times are shown in UTC; in Tajik, in Tajikistan time; in Persian, in Iran time.

    Learn more: Booking a visit
  • Managing your visits

    Your upcoming and past visits are in your dashboard. You can cancel an upcoming visit there, and add it to your phone's calendar.

    Learn more: Managing your visits
  • Your account and privacy

    Your identity details are private and never shown to other patients. Doctors only see what they need for your visit.

    Learn more: Your account and privacy
  • Language

    Switch between Persian, Tajik and English at any time from the globe icon at the top of the page.

  • Emergencies

    HamNabz is not an emergency service. If you or someone else is in danger, call your local emergency number straight away.

    Learn more: Emergencies

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